Returns & Exchanges

At Justmylook, we want you to be completely satisfied with your beauty purchase, which is why we offer a straightforward 30-day return policy for any unopened and unused products. Please ensure all items remain in their original packaging with seals intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Log into your Justmylook account or visit our returns portal to select the items you wish to send back and receive your unique return authorization number.

• 2.
  Pack Your Items

  Securely package your unused products in their original boxes, ensuring they are well-protected to prevent any damage during transit back to our warehouse.

• 3.
  Label and Post

  Print your prepaid shipping label or use a QR code at your local drop-off point, making sure to include your order summary inside the parcel.

• 4.
  Receive Your Refund

  Once our team inspects the returned items for hygiene compliance, we will process your refund to your original payment method within 5-7 working days.